How to Choose the Right Online Booking Software for Your Business
The majority of travelers are now choosing to book online rather than going through the traditional phone booking or visiting the travel agency down the next street. Online booking offers convenience in our increasingly busy lifestyles, along with multiple options for buyers and is now much preferred by many travelers. As a business in the travel and hospitality industry, you can leverage this online shift by investing in the best online booking software for your business.
When it comes to choosing the right online booking software, tour operators are generally swamped by a variety of options to pick from. There are hundreds of companies offering one solution or another to help you capture the online travel market. With so many options in the marketplace, finding the right booking option for your company can be a tough task for anyone. Here is a simple guide that you can use in order to find what suits you best:
Determine the costs involved
When it comes to online booking software, you can choose between two main options. These include the free software and the paid software options. Free software might be free but it will not offer you the full potential in order to maximize on the direct bookings via your website portals. Free software always has limited functionality and is very basic. You are unlikely to personalize the customer experience with this kind of software tool. With the paid software tools, you can get greater flexibility and robust functionality for your software tool.
If you have chosen to go ahead with the paid software option, there are cost factors which are involved such as the setup and training for your staff, the support as well as the licensing fee which can be a fixed fee or a commission-based pricing for your software. With the fixed fee pricing, you can expect a predictable pricing model with lower monthly rates. This is also good for scalability as you can scale it up gradually as you grow your business. In the commission-based pricing model, you will only pay a fee when you get a booking. Commission-based models will also cost you more when your business grows and you are forced to pay hefty commissions to the software vendor.
What Kind of Features do You Want?
The online booking software generally comes with a host of requirements and it is necessary to assess your business and decide on the kind of features that you will require. There are numerous features that you can get in an online booking software tool depending on the package that you purchase. These can include features such as real-time booking, cloud-based features, multiple payment options, language settings, currency settings, email customization, voucher and promotional code management, local support features for your website, the distribution channel management, and much more.
If you are looking for such online booking software, you can try out netbookings. The software tool has been designed for business owners and has modules that can support various hospitality sectors ranging from spas to small hotels, tour and charter operators, and various leisure-based operations. The netbookings platform is also well suited for businesses that require the booking of various kinds of services. With a track record of offering a robust booking solution for multi-faceted businesses, netbookings is an ideal vendor that will take your business to the next level.